Welcoming LGBTQ+ Travelers: The New Language of Respect

Monday, August 5 8:45 AM - 9:15 AM

Location: Meeting Room S401ab


Event Information

Title: Welcoming LGBTQ+ Travelers: The New Language of Respect

Type: Education Session

Description:

You can't provide authentic, personalized service to LGBTQ+ travelers if you don't know who we are, or feel comfortable talking to us. This session will illustrate the ways that LGBTQ+ travelers are often mistreated, and explore the language needed to speak respectfully with them and about them. 52% of millennials and GenZ identify as something other than 100% straight, and 54% of them know someone who uses a pronoun other than he or she. This session will explore a new gender revolution and how hospitality professionals need to prepare for it.


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